Contact Us

Send a purchase order or reach your regional rep.

Purchase orders

Send the titles. A person will confirm school pricing and freight, or call us direct if you would rather talk it through.

Phone 800 628-8372 Email info@bookprincipal.com

Office 41 Hamilton Lane, Glenmont, N.Y. 12077

Orders

  • Orders may be made by ISBN, title, and publisher. Please note if we may substitute a different publisher when a title is OSI or OP.
  • Please indicate whether or not you accept backorders. We will backorder automatically unless instructed otherwise.
  • Orders, for discount purposes, can be submitted on multiple POs, but must be submitted jointly and identified as comprising a single order.
  • If backorders reduce the total shipped, discounts will not be affected. All backorders will be shipped at the original discount.
  • Orders that stipulate "no backorders" will receive a discount based on the actual number of copies shipped.
  • Please be sure to supply complete billing and shipping instructions on each purchase order.
  • We regret that we cannot furnish desk copies.

Returns

  • All books returned must be full copies and in resalable condition.
  • Returns must be accompanied by a copy of the original packing slip, or information giving the date of purchase and invoice numbers.
  • Returns must be made within 12 months of the date on the invoice, and returned at the customer's expense.
  • Returns exceeding 20% of purchases will be subject to an 8% overstock fee.
  • No cash refunds. Credit balances must be used for future purchases.
  • Mark returns "ATTN. RETURNS DEPT" and ship prepaid. Collect shipments will be refused.
  • Non-returnable books will be shipped back to the customer and charged a $0.50 handling fee per book plus freight charges.